Warranty Information

Oxygen Generating Systems Intl., being a division of Audubon Machinery Corporation (hereinafter OGSI), provides a warranty on its products (the "Products") against defects in material and workmanship, under normal use and operation, to the extent set forth in this Warranty.

THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OF OGSI WITH RESPECT TO THE PRODUCTS AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED ALL OF WHICH ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING DISCLAIMER, AND EXCEPT AS OTHERWISE SET FORTH IN THIS WARRANTY, OGSI DISCLAIMS ALL WARRANTIES OF MERCHANTIBILITY WITH RESPECT TO THE PRODUCTS AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTY OF OGSI AS SET FORTH HEREIN IS FOR THE BENEFIT OF THE ORIGINAL USER OF THE PRODUCTS AND IS NOT TRANSFERABLE WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF OGSI.

The OGSI Warranty provides the following:

a.) OGSI shall repair or replace the Products free of charge to the original user where defects in the material and/or workmanship are evident at the time of delivery. Such replacement of the Products does not include damages incurred in shipping the Products. OGSI will pay for shipping the Products one way to the original user. If shipping damage is evident, the customer should contact the shipper immediately.

 

b.) OGSI shall repair or replace the Products (excluding filter elements and sieve material) free of charge to the original user where defects in material and/or workmanship become evident between the time of delivery to the customer and one (1) year from the date of delivery to the original user. OGSI will pay for shipping the Products one way to the customer. In no event shall OGSI have any responsibility or liability for the cost of labor for the removal of component parts or equipment that constitute part of the Products, packaging of the component parts or equipment that constitute part of the Products or the re-installation of replacement of the component parts or equipment that constitute part of the Products.

 

c.) The warranty provided by OGSI to its customers covers parts and equipment specifically manufactured by OGSI and used as components or equipment that constitute part of the Products. The warranty on parts or equipment manufactured by third parties and included as part of the Products (e.g., air dryers, air compressors, oxygen compressors, instrumentation, etc.) is limited to the respective original warranties of such third parties.

 

Note - A Return Authorization Number must be obtained from OGSI prior to the return shipment of the Product or any component parts or equipment of the Products. The Return Authorization Number must be visibly written on the outside of the package of the returned Products, component parts or equipment as applicable or OGSI will not accept the return.

 

Note - The warranties of OGSI as set forth herein shall also become null, void and not binding on OGSI if a defect or malfunction occurs in the Products or any part of the Products as a result of:

 

a.) A failure to provide the Required Operating Conditions for the Products as described in a product's respective operating manual

b.) Repair, attempted repair, adjustment or servicing of the Products, or any component parts or equipment that constitute part of the Products by anyone other than an authorized representative of OGSI. The authorized service representative must obtain prior approval from OGSI's Service Manager before performing any warranty work.

c.) External Causes (e.g., flood, hurricane, tornado, fire, any natural disaster, or any event deemed an act of God).

 

Molecular Sieve Replacement:
The breakdown of the molecular sieve inside the generator (dusting of the sieve) only occurs if excess water/oil are entrained in the feed air stream. Under no circumstances is the molecular sieve covered under any warranty by OGSI. If sieve dusting occurs on your machine, check the air compressor, air dryer and filter elements Other Matters: 
OGSI is not liable for any special, indirect, punitive, economic, incidental or consequential losses or damages including without limitation, loss of use, replacement oxygen charges, delays or lost savings related to the Products or otherwise even if OGSI shall have been advised of the possibility of such potential losses or damages.

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